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Forgot Password

If you forget your admin panel password, you can reset it from the login page. The process consists of two steps: requesting a reset link via email, then setting a new password.


Step 1 - Request a Password Reset​

  1. On the login page, click the Forgot Password? link.
  2. Enter your registered email address in the input field.
  3. Click Submit.

Forgot password email input field

The system will respond based on the email you entered:

ScenarioWhat Happens
Invalid email formatA validation message appears below the input field asking you to enter a valid email address.
Email not registeredThe message The selected email is invalid. is displayed.
Valid registered emailA password reset link is sent to your inbox and a confirmation message appears on screen.

Confirmation Screen​

After submitting a valid registered email, you will see the following confirmation message:

Confirmation reset link sent to email


Step 2 - Set a New Password​

  1. Open the password reset email you received and click the reset link.
  2. You will be redirected to a page with two input fields: New Password (+8 Characters) and Confirm New Password (+8 Characters).
  3. Enter your new password in both fields, then click Submit.

Reset password new password form

The system will validate your input:

ScenarioWhat Happens
Password too shortA message appears prompting you to use at least 8 characters.
Passwords do not matchThe message Password confirmation does not match. is displayed.
Valid matching passwordYou are redirected to the admin panel home page with your new password active.
Strong Password

Choose a password with at least 8 characters. A mix of uppercase letters, lowercase letters, numbers, and symbols is recommended for better security.